Latest Entries
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Faster Support – Client Tip #7 – Test in a Vanilla Environment
No, this has nothing to do with the ice cream. Okay, maybe a bit.
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Faster Support – Support Agent Tip #7 – Ask For Help / Ask Questions
Don’t waste time reinventing the wheel.
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Faster Support – Client Tip #6 – Set Up a Staging Site
Every good piece needs practice.
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Faster Support – Support Agent Tip #6 – Offer More Solutions
Alternatives increase the chance of success.
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Faster Support – Client Tip #5 – Share Screenshots or Screen Recordings
A picture is worth a thousand words…
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Faster Support – Support Agent Tip #5 – Have multiple test sites
Minimize prep time for testing.